Outsource Software, Outsourcing Software Application, Software Development, Software Services

Customer Relationship Management (CRM) covers all aspects of the company’s relationship with its customers. The today’s highly-computerized world is changing the buyer's behavior and thus calls for new approaches in building corporate CRM strategies. With the advance of new selling channels due to popularization of WWW and mobile devices special emphasis is put on self-service tools, electronically-managed relationships and personalization of online consumer experience.

We specialize in providing our customers with complete CRM. Our experienced consultants have considerable experience in different aspects of building an effective CRM system. We will guide you through all the stages of the solution implementation giving a sound advice and helping you select the right strategy:

- CRM Strategy and Requirements Definition
- Business Processes Modeling & Streamlining
- 3d Party Software Selection and Integration
- GUI Design and Usability Modeling
- Technical Architecture Design
- Implementation / Full Testing / Deployment
- Customization / Change Management
- Data Migration
- Legacy Applications Integration and Web-Enabling

Deep understanding of all aspects of the CRM software implementation combined with strong technical expertise enable us to deliver CRM solutions fully customized to client’s requirements and business specifics. We will help you to enhance your existing information sharing and sales system enabling you to build highly effective channels for exchanging information with your customers, suppliers and employees worldwide based on the most up-to-date technologies. Our experts will help you understand all the implementation possibilities and help you select the right components of the future CRM system that are important for your business:

- Lead Qualification & Tracking
- Document Circulation Management
- Campaigns Scheduling and Tracking
- Contacts and Accounts Management
- Team Management and Tasks Distribution
- Integrated Collaborative Tools
- Catalog Management
- Data Analysis and Multi-level Reporting
- Customer Support Tools

At 7outsource we understand that the success is not only the right technology, it’s the right understanding of your business powered with the right technological solution.